Front desk HOURS:
Tuesday: 9AM - 6PM
Wednesday: 9AM - 6PM
Thursday: 9AM- 6PM
Friday: 9AM- 5PM
Tuesday: 9AM - 8PM
Wednesday: 9AM - 8PM
Thursday: 9AM- 8PM
Friday: 9AM- 5PM
+Where should I park?
We suggest parking on the meters located on either Monroe Avenue or Trowbridge Avenue. The meters are $0.75/hour and free after 5:00PM. If you’re short on change, download the Parkmobile app on your smart phone to pay with a credit card.
+What’s your cancellation policy?
If you have to cancel your appointment, we appreciate as much notice as possible so we can try and fill your spot. If you cancel with less than 24 hours notice, there will be a $25 cancellation fee due at your next appointment. If you no-call-no-show your appointment, half the cost of the appointment will be due before you’re able to book your next appointment.
+Will you remind me of my appointment?
We offer text, email or phone call reminders. Our front desk will be happy to customize your reminder preferences.
+My stylist is booked far in advance. What should I do?
Most of our stylists book out about 4 to 8 weeks in advance for a daytime appointment. And sometimes even longer for an evening appointment. We recommend scheduling at least one appointment in advance. We do keep a cancellation list that we pay very close attention to and we’d be happy to put you on our list.
+What’s your return policy?
Products purchased within the last 30 days may be exchanged for another product or for salon credit. Salon credit is not valid for services.
+Do you do extensions?
We carry HairTalk tape-in extensions. We’ve worked with other types of extensions in the past, and believe these are the safest, healthiest extensions for your hair. New extension clients must book a consultation appointment first so we can match your hair color and get your extensions ordered. Prices vary greatly depending on the length of hair you wish to have but we’re able to give you an exact quote during your consultation. If you’d like to know more, give us a call!
+Are you available for my bridal party?
We only have a couple of stylists who do bridal hair so our availability is limited. But send Molly an email at firstname.lastname@example.org and she’ll see what’s open.
+Can I bring my children with me?
Yes! We love well behaved kids!